Sometimes, you may have a charge you do not believe should have been made on your card. 

We will work with you the best we can to investigate these charges. Please ask yourself these questions before continuing:

1. Were you in possession of your card the entire night? 

2. Did you leave a tab open, leave the club without your card, or lose your card?

3. Are you aware that tax is added?

4. Has that charge completely cleared your bank account ledger?