Have questions about your upcoming evening with us at The Piano Bar? Maybe we can answer some for you right now.
Do you serve food?
No. You may bring your own food if you like. We NEVER allow outside liquids/drinks/beverages/water bottles inside the club.
Is there a cover charge?
No.
How do reservations work?
You can only make a reservation by going to the reservations portion of our website. Reservations only guarantee a seat up until 7:30pm (on the dot) on the date you wish to make your reservation. Those reservations are pulled at 7:30pm. We do not make adjustments if you’re arriving later than expected nor do we make exceptions for later reservations.
I’m running late, but have a reservation. Can you hold my table?
No. We always allow walk-ups and have standing room, so you will usually be able to get in, but you may not have preferred seating until a table opens up.
Are you 21 and up?
Yes. You must be 21 or older with a valid photo ID to enter.
We have a large group coming, but one of our party is not 21...can they come in if we make sure they don’t drink?
No they cannot.
I’m 53, but my photo ID is expired...can I still come in?
No. In the State of Arkansas, you must have a valid, current, photo ID. We will deny access to those who do not have one or have an expired one.
I made a reservation, but haven’t received a confirmation...do I have a reservation?
No. Please be sure to check your junk folders. If you do not receive a confirmation, you do not have a reservation. You’ll also want to double check the date on your reservation and make sure you provided a valid email address. Also allow up to 72 hours for a response.
I received a message saying my reservation was cancelled. What now?
Because reservations merely reserve you a seat at no charge up until 7:30pm, we reserve the right to cancel any reservation at any time. This is usually due to a private party booking. It’s best to check our Facebook page to see if we will be open at any time during that evening. Often, we will simply delay the time we open the doors to the public. When we have a private party early in the night, we do not take reservations or schedule later reservations. Seating is on a first come, first serve basis. If you receive a notice your reservation has been cancelled, you will want to check to see if we will be open to the public at all and then your best bet is to be as early as possible to get a seat.
I have a charge on my card I don’t understand. What do I do?
You can visit our homepage to ask about this charge.
I think I left an item at The Piano Bar. How do I get it?
Please visit our homepage for information on lost items.
What times are you open?
7pm-2am Tuesday-Saturday. Sometimes we will add extra hours for special events. Please check our Facebook page for up to date information.
What time does the show start?
Show times are subject to change at any time. Typically:
Tues-Thurs 8:30pm
Fri-Sat 8pm
Where are you located?
230 W. Dickson Street across from Dickson Street Liquor.
How can I request a song?
Every table will have request slips available along with pencils. Simply fill it out and place it on the piano. Alternatively, you find information about how to use Venmo to send us requests.
I requested a song, but I didn’t get played. Why?
Our performers get hundreds of requests throughout an evening. We may not have time to get to them all. We hope that you enjoy all of the songs and performances we were able to provide during your visit.